March 01, 2017

Trump-led USA will not affect BPOs in PH

The US Ambassador to the Philippines Sung Kim said that American companies are unlikely to change their operations in the Philippines. 
This was said due to the fears of US President Donald Trump protectionist views about business. 
Some BPO stakeholders as well have voiced out their fears about a Trump-led America hurting the BPO industry globally.
The Philippines offers “very very capable, smart employees, English fluency (and) reasonable labor costs,” Ambassador Sung Kim said Tuesday.
“We will not see any dramatic changes to US companies’ BPO operations in the Philippines,” Kim said.
According to ABS-CBN News, "the business process outsourcing sectors employ 1.15 million and American companies account for 70 percent of revenues that are projected to reach $33.8 billion in 2022." This data comes from ABS-CBN Investigative and Research Group.